Ticketshop
FAQs
en
FAQs
What to consider when booking online
Is an online booking cheaper than buying on site?
How does the money-back guarantee work?
Where can the money-back guarantee be booked?
What bonus does the money-back guarantee offer me?
Will the costs for the money-back guarantee also be refunded?
How does the money-back guarantee work in the event of a necessary return?
When must the email requesting a return be received by us?
How will the refund be processed?
What do I need to use a ticket on my smartphone?
How do I activate my smartphone ticket?
Does my smartphone ticket work like a regular ticket?
Can I purchase multiple smartphone tickets in one order?
Which tickets are available as smartphone tickets?
What should I do if I lose my smartphone?
How much battery power does my smartphone need for the smartphone ticket per day of skiing?
Is mobile data required for the smartphone ticket?
